Frequently Asked Questions
What is an escape room?
You are placed inside a room and have 60 minutes to solve the task at hand using the clues and puzzles hidden throughout. It’s a hectic, fun and challenging dash as you and up to nine other players work furiously to complete your objective before the time runs out.
Am I actually locked in a room?
No. Comfort and safety is our priority and because of that, we’ll never actually lock you in a room. Our escape rooms focus around an objective and not about freeing yourself from a stuffy cramped room. Our rooms are an immersive themed experience that you aren’t likely to forget.
Someone in my group is claustrophobic (totally not me, asking for a friend), will I freak out?
Do I have to make a reservation online or can we just walk in?
Can I make a reservation without paying up front and pay on arrival?
How much does it cost?
$35 per person plus tax.
How long does it last?
Do you have any Groupon or Living Social deals?
Can I bring more than 8-10 people for my reservation?
Do you have kid’s party packages?
Is there an age minimum?
Where do I park?
Will there be strangers in the room with us?
Are there any actors in the room that will jump out and scare me? (Asking for a friend, I’m totally not scared)
What do I get if I win?
Can I use my phone and/or take pictures in the room?
Cancellation Protection
Cancel or reschedule for a full refund up to 48 hours before your scheduled start time.
Changes made within 48 hours may be rescheduled or canceled for store credit (never expires).
If you decline Cancellation Protection, refunds are not available. Canceled bookings will receive store credit only, which never expires.
Cancellation Protection must be purchased for each participant you wish to cover.